Eligibility for Return/Exchange

1. Sirf defective, damaged, ya galat product receive hone ki surat mein return/exchange possible hai.

2. Product unused, unwashed aur original packing mein hona chahiye.

3. Return/Exchange ki request product receive hone ke 3–7 din ke andar karni hogi.

Non-Returnable Items

1. Unstitched fabric jo cut/alter kiya gaya ho return nahi hoga.

Process for Return/Exchange

1. Customer ko humari support team se rabta karna hoga aur order number + issue share karna hoga ya WhatsApp Number +923236040469 pr contact kr skty hain.

2. Approval ke baad aapko product wapas courier karna hoga.

3. Jab product receive aur inspect ho jaye ga to hum aapko exchange ya credit note issue karenge.

Shipping Charges

1. Return shipping cost customer ki zimmedari hogi (agar galti hamari nahi hai).

2. Agar galat/defective item humari taraf se bheja gaya hai to shipping cost hum bear karenge.

Refund Policy

1. Hum direct cash refunds offer bi karte hain.

2. Refund sirf store credit ya exchange ki surat mein hota hai.

3. Store credit future shopping ke liye use kiya ja sakta hai.

Contact Information

Aap apni return/exchange request ya query ke liye hum se rabta karein:

📧 Email:     rangesaaz@gmail.com
📞 Phone:   +923236040469
🏬 Address: Factory Area Sitara Lal Plaza 2nd Floor Shop no 74-75 Faisalabad 38000, Pakistan